Epping, Eastwood, Denistone & Ryde
Property managers · Ryde, Epping & North West Sydney
Send the work order. We’ll handle the tenant, the fix and the paperwork.
We contact the tenant, fix the problem within your approved limit, and send photos and a written report with the invoice. Licensed plumber with 20+ years in the trade. No chasing.
- ★★★★★ Perfect 5.0 from 211 Google reviews
- NSW Licence 369979C
- 20+ years in the trade
- Answering 24/7
Why property managers stick with us
Most agencies don’t need a cheaper plumber. They need one who turns up, keeps the tenant happy and doesn’t start another email thread.
What you get
- Tenant emergencies attended 24/7, including weekends and public holidays
- We book access with the tenant directly
- Work within your pre-approved spend limit; anything over it gets photos and a quote first
- Before and after photos and a written report with every job
- Invoice to the agency or the owner, whichever you prefer
- One point of contact: Alex Taskun
What we won’t do
- Go over your limit without your OK.
- Recommend work the owner doesn’t need. You get straight advice on what needs fixing now and what can wait.
- Leave a mess. We leave the property tidy.
How it works
- Send the work orderEmail [email protected] or call 0451 001 503 with the address, the tenant’s contact details and your spend limit.
- We call the tenantWe arrange a time that suits them and confirm it with you, so you’re not stuck in the middle.
- Price firstWithin your approved limit, we get it done. Over it, we send photos and a quote and wait for your go-ahead.
- Fix it properlyWe find the cause and fix it, so you’re not sending the same work order next month.
- You get the paperworkPhotos and a short written report go out with the invoice, ready to forward to the owner.
What we look after in rentals
Taps, toilets and leaks
Leaking taps and showers, running toilets and cisterns, and hidden leaks behind high water bills. Tap repairs · leak detection.
Drains and hot water
Blocked drains and sewers with CCTV camera checks, and hot water servicing, repairs and replacements. Blocked drains · hot water.
Gas and compliance
Gas leaks, cooktops, heaters and gas hot water (Type A appliances), plus water-efficiency checks so owners can pass on water usage charges.
Water-efficiency checks for NSW rentals
In NSW, a landlord can only charge tenants for water usage if the property meets the water efficiency measures.
The rules in plain terms
- Shower heads flow at no more than 9 litres a minute
- Kitchen sink and bathroom basin taps flow at no more than 9 litres a minute
- Toilets are dual flush with at least a 3-star WELS rating
- No leaking taps or toilets at the start of the tenancy
What we do
We test the flow rates, fix any leaks, fit compliant shower heads, tap aerators and toilets where needed, and give you a written record for the tenancy file.
It’s a good job to book between tenancies.
Published rates for agencies
Agencies get the same published rates as everyone else. All prices include GST.
| Service | Price incl. GST |
|---|---|
| Business-hours call-out, including fuel and the first 15 minutes on site | $99 in our listed service areas, $125 elsewhere |
| Labour, business hours | $165 per hour |
| Tap service, wall-mounted hot and cold, 7-year parts warranty | $195 first pair, $110 each extra pair |
| Toilet inlet valve (Fluidmaster or equivalent) | $180 bottom inlet, $185 side inlet |
| After hours (4pm to 7pm) | $149 call-out, then $247.50 per hour (minimum 2 hours) |
Hot water, drain and emergency rates are on our full plumbing price list.
What landlords and tenants say
From our 211 five-star Google reviews. Read them all on Google.
★★★★★
“Have used Alex for numerous jobs across numerous properties for a reason. Fast, reliable and more affordable than others. Needed an urgent gas water heater replaced in Ryde and Alex got it done the next business day.”
Glenn P., Ryde · Google review
★★★★★
“Had a plumbing emergency regarding a blocked toilet in a rental property. Tried to get hold of the real estate but as usual on a weekend no where to be found. I gave GT Plumbing a buzz and genuinely was impressed with the customer service provided.”
Jimmy, tenant · Google review
★★★★★
“I live in West Ryde – and Alex from GT Plumbing is my very best recommendation. I trust him always to do an excellent job, to clean up after himself, to never over charge or overcomplicate things unnecessarily.”
Robyn P., West Ryde · Google review
Check us out before you call
Everything below can be checked independently.
- Licensed: NSW contractor licence 369979C for plumbing, gas and drainage. Check it on the NSW Government licence check.
- Insured: $5 million public and products liability with GIO, certificate sent on request. See our licence and insurance details.
- Registered business: GT Plumbing Gas and Drainage Pty Ltd, ABN 37 623 531 457.
- Founder: Alex Taskun, more than 20 years in the trade.
- Reviews: perfect 5.0 from 211 Google reviews.
- Based in Epping NSW 2121, covering Ryde, West Ryde, North Ryde, Eastwood, Denistone, Epping, Gladesville, Hunters Hill, Lane Cove, Pennant Hills and nearby suburbs, 24/7.
Common questions
Do you contact the tenant directly?
Yes. Send us the work order with the tenant’s details and we arrange access with them, then confirm the time with you.
Can you work to our pre-approved spend limit?
Yes. Tell us your limit for each property. Anything within it we fix on the spot. Anything over it, we send photos and a quote first.
What do we get after the job?
Before and after photos and a short written report with the invoice, so you can pass it straight to the owner.
Do you invoice the agency or the owner?
Whichever you prefer. We can set it up differently for each property.
Do you attend tenant emergencies after hours?
Yes. We answer 24/7, including weekends and public holidays. Tenants can call us directly on 0451 001 503.
Can you check a rental meets the NSW water efficiency rules?
Yes. We test shower and tap flow rates, check for leaks and toilet ratings, fix what’s needed and give you a written record.
Managing rentals? Send us the next work order.
Email [email protected] or call 0451 001 503. We’ll take it from there.
Also see strata plumbing, 24/7 emergency plumbing and our price list.